Transcription
Yeah. Those are the same people who imposed self-checkout on supermarkets. Probably got a nice bonus 'cause they reduced the head count of the supermarket. Six months later, there's a massive epidemic of shoplifting 'cause it turns out nobody feels that bad nicking from a machine.
Yeah. Okay? Now, those same people who claim the credit for the cost saving, along with their running dog lackeys in McKinsey or whatever, uh, they're they're not held responsible to the consequences, the long-term consequences, but they can claim credit for the short-term gains.
It's It's a perverse incentive and it shouldn't be allowed because the whole point about a business is [music] you only optimize the whole by sub-optimizing the parts. And we've created businesses where we've siloed them into lots of people who are optimizing the parts, and meanwhile, the whole is turning to