Transcription
All right, here we go. Big airport, big trip. I've got my ticket, my passport, [music] my lucky socks, and a small amount of courage. I can do this. Just follow the signs, breathe, and try not to look lost. Okay, Emma, focus. British Airways, check in. Where are you hiding? Counters 10 to 25. That way. All right, adventure starts now. Heading out on vacation.
>> Yes. First solo trip ever. I'm excited, but also a little terrified.
>> Understandable. Airports are like little cities. But once you get through check-in, it feels easier.
>> I hope so. I practiced saying boarding pass in the mirror this morning.
>> You'll do fine. Just listen carefully and take your time.
>> Thanks. I need all the good vibes.
>> Hello. How can I help you today?
Hi, I'd like to check in for flight BA214 to London, please.
>> Certainly. May I have your passport and ticket?
>> Yes, absolutely. Here they are.
>> Thank you. Are you checking any bags?
>> Um, yes. This one here. Can I carry it on?
H. Let's take a look. H, it's a bit too big. You'll need to check it in.
>> Okay, no problem. Where should I put it?
>> Place it on the scale, please.
>> Uh, it's heavy.
>> Let me see. You're just under the limit. Very lucky. Do you have any liquids, aerosols, or sharp objects inside?
>> No liquids, no sharp objects. Just clothes and maybe too many snacks. [laughter]
Snacks are always a good idea. All right, you're all set. Here's your boarding pass. You'll be boarding at gate B4. Boarding starts at 6:15 p.m.
>> Got it. Thank you so much.
>> You're welcome. Have a wonderful flight.
>> I will. Thank you.
>> Hello there. Your bag, please.
>> Yep. Here it is. Please take good care of it. It holds half my wardrobe.
>> [laughter]
>> We'll try our best. Okay, all done. Enjoy your flight.
>> Great. Thank you. It's my first time flying alone, so I'm a little nervous.
>> Don't worry. Just follow the signs and listen for announcements. You'll be fine.
>> That seems to be the advice of the day. All right. Security, here I come.
Hi. Is this the line for security?
Yes, it is. First time flying.
>> First time flying alone. I'm trying to remember all the rules. Laptop out. Liquids in a bag. No water bottle.
>> That's right. But don't worry, everyone feels nervous the first time. After today, you'll be a pro.
>> That would be nice. Thank you.
>> Security always makes people nervous, doesn't it?
>> Every single time. Even when I know I'm not hiding anything illegal, I still feel worry, >> right? I suddenly question if I accidentally packed a sword >> or a full shampoo bottle.
>> Well, good luck in there.
>> Thanks. And good luck to you, too. Okay, time to be brave. Deep breath. It's just security. Everyone does this.
>> Good evening. Boarding pass and ID, please.
>> Sure. Yes, here they are.
>> Thank you. Do you have any electronics in your bag?
Yes, I have a tablet and my phone.
>> Please remove the tablet and phone and place them in a separate bin. Also, take off your shoes, belt, and anything metal you may have.
>> Got it. Shoes, belt, electronics. I can do this. Ah, and please throw that bottle of water away. You can't carry liquids onto the plane.
>> Oh, right. Yes, I'll get rid of it. Okay. Here is my tablet. Phone. Wait, where's my phone charger? Oh, it's here wrapped around my snack bag. Of course it is. Now I will take my shoes off, belt off, pockets empty. Why does this feel like preparing for surgery? Oh no, I still have this bottle of water. Should I drink it now or just throw it away? I hate wasting it. Okay, I'll just chug it. Okay, bottle gone. Brain ready.
>> You're doing fine. That's good. Please place your items on the belt. [snorts]
>> Here we go. Now walk through the scanner, arms up like this.
>> Like a starfish.
>> Something like that. Go ahead.
>> Wait, no beep.
>> No beep. You passed with flying colors.
>> Wow, that's a first. Thank you.
>> You're welcome. Have a safe trip.
Okay, I survived security. Now, where is gate B4? Okay, Emma, deep breaths. Time is not our enemy yet. Oh, a map. Thank you, map. Let's see. B4. Okay, I need to walk straight, turn left at the coffee shop, then go past the bookstore. Easy. Totally easy. Unless I get distracted by the smell of coffee. I really hope I don't get lost. You know what? Let me ask someone. Better safe than sorry.
Excuse me, sir. So sorry to bother you. Could you tell me where gate B4 is?
>> Of course. Keep walking straight, then pass the bookstore. After that, turn left. You'll see more signs.
>> Thank you so much.
>> You're welcome. Safe travels.
>> B for Yes, I found it. I didn't get lost. Victory. Oh no. delayed until 6:45 p.m. H. Not too bad, I guess. More time to relax and maybe buy snacks.
Hi there, my name is Emma Davies. Could you clarify the new boarding time for the London flight BA214? The screen says 6:45 p.m.
>> That's correct, ma'am. The flight is slightly delayed. Boarding will begin at 6:45 p.m.
>> Right. 6:45. Thank you. And what does that do to the expected departure time?
>> Departure will be closer to 7:20 p.m. We'll be updating the status as we get more information.
>> Okay. I have a tight connection to Singapore when I land in London. Is there any chance this delay is going to impact my connecting flight? It's also British Airways.
>> You'll have to check with the transfer desk at Heathrow when you arrive. I can't access that information here. [gasps]
>> Of course. Well, I have over 3 hours to kill now. Is there a lounge nearby?
>> Yes, there is. Just walk back past the bookstore and you'll see it on your right.
>> Great. I'll go find it. Thanks again.
>> You're welcome.
>> Lounge, here I come. Please let there be comfortable chairs and free snacks.
Good evening. How can I help you?
Hi, I was told I might have lounge access with my boarding pass. Can I check?
Certainly. May I see your boarding pass?
Yes, here it is.
Yes, you're good to go. Welcome to the lounge.
Oh, great. Thank you. You'll find drinks and snacks at the back. Restrooms are on the left. Enjoy your stay.
I definitely will. Thanks again. Wow, this is nice. Sofas, coffee machines. This is way better than sitting at the gate.
Hi there. Could I get a coffee and [music] a croissant?
>> Of course. Would you like your coffee hot or iced?
Hot, please, with just a little milk.
>> Coming right up.
>> And how much is the croissant?
>> It's $3.
>> Okay, here's five.
>> Thanks. I'll bring it to your table.
>> Perfect. I'll just [music] find a spot.
Long delay?
>> Just 30 minutes. Could be worse, >> right? At least there's coffee [music] and chairs >> and free Wi-Fi.
>> Gold.
>> M. This coffee is really good.
>> So, where are you headed?
London vacation. What about you?
>> Business trip to Berlin. Quick stop here.
>> I hope your meetings go well.
>> Thanks. I hope you enjoy London.
>> Attention passengers of British Airways. Flight B A214 to London. Now boarding at gate B4.
That's me.
>> Time to go.
>> Yep. Thanks for the chat.
>> Safe flight.
>> You too.
Hello. Boarding pass, please.
Here you go.
Thank you. You're in group three. Please go ahead.
Great. Okay, this is it. I'm actually boarding. London, here I come.
Welcome aboard. Let me see your boarding pass, please.
Here you go.
Great. You're in seat 23A. Just go straight down the aisle on the left side. Enjoy your flight.
Thank you. Row 19. Row 21. Row 23. Yes, here it is. 23A. Window seat. Perfect.
Excuse me. Is this seat 23A?
>> Yes, that's the window seat. I'm 23B.
>> Awesome. Let me just squeeze by. Sorry.
>> No problem. Let me stand up for a second.
>> Thank you so much. I'm always a little awkward squeezing in.
>> No worries. Happens to all of us.
>> I always pick the window so I can stare at clouds and avoid people.
>> Good strategy.
>> Okay. Seat found. Bag stored. I'm actually doing this. London, here I come.
Excuse me?
Yes. How can I help you?
Could I please have a bottle of water?
Of course. Would you like still or sparkling water?
Still, please. My stomach and sparkling water don't get along at 30,000 ft. [laughter]
Still water it is. Would you like anything else?
Well, if there are any snacks, I definitely won't say no.
We have crackers, cookies, or pretzels. H. Let's go with pretzels. Feeling salty today. Pretzels coming right up. Oh, and one more thing. Do you happen to have a blanket? The air conditioning is trying to freeze me.
Yes, absolutely. I'll grab one for you. Would you like a pillow as well?
A pillow, too? Wow. I didn't know this was a full hotel service, but yes, that would be amazing. [laughter] I'll be right back with everything.
Here you are. Water, pretzels, a blanket, and a pillow.
Wow, thank you so much. This is perfect. If you need anything else, just press the call button.
I will. Thank you again.
Okay. Water, snacks, blanket, pillow. I think I'm finally ready to relax.
>> Look at you. fully prepared for the long flight.
>> Always traveling alone makes me extra organized.
>> Well, enjoy your nap. The hours go by faster when you sleep.
>> I hope so. I want to arrive in London feeling alive, not like a zombie.
Good plan.
>> I can't believe I handled everything today. Check-in, security, boarding, all on my own. Maybe I'm stronger than I thought. All right, Emma, time to rest. Next stop, London.