Transcription
Hi, I'm Amelia from Doxy. If you're new here, welcome.
Doxy Me is a simple, secure, and reliable telehealth platform that helps providers like you connect with patients from anywhere. With Pro, you'll have access to powerful tools that not only make visits smoother, but also help you build meaningful patient connections, streamline your workflow, and grow your practice.
Today, I'll walk you through your provider dashboard, your home base for everything you'll do in DoxyMe. On the left sidebar, you'll see your main navigation. Dashboard brings you back here anytime. Apps let you customize your experience with tools that fit your practice. Analytics and history help you track usage, view past appointments, and spot trends in your workflow. And profile and settings is where you'll manage account preferences.
On the right, you'll see your waiting room and patient queue. This is where patients appear once they've checked in. From here, you can open a patient card to chat with your patient, confirm their device setup, or start a video or audio call right away. Need more flexibility? With Pro, you can also start a group call with up to 25 participants. Perfect for family sessions, care teams, or group programs.
Inviting patients is simple. You can copy and share your personalized room link or use the built-in invite tool to send a secure email or text directly. Doxy sends the invitations on your behalf, keeping your contact information private.
Before you start a call, check out the self-preview in the top right corner. This lets you adjust your camera, microphone, or virtual background so you can feel confident before your patient joins.
Now, let's return to the apps button on the sidebar. This is where you can customize your DoxyMe experience and add the tools that matter most to your practice. Practice management tools like payment, teleconsent, fax, and file transfer. Keep admin work inside DoxyMe. Clinical documentation tools like Scribe, Transcript, Notepad, and Photo Capture make capturing notes and details effortless. Patient engagement and communication tools like whiteboard, interpreter, timer, and games keep sessions interactive and collaborative. And for specialty care, apps like EMDR, assessments, and worksheets help support specific clinical needs.
As an example, let's add an app from the app library. Some apps are available both before and during a session, while others are only available once you're in a call. Let's add Scribe, a documentation app. Click on the Scribe app in the app library. Then select add to DoxyMe. Now Scribe will be available during your sessions to take automatic notes for you. And at the end of the call, you'll have an organized SOAP or DAP note ready to go. It's a simple way to stay present with your patient while still keeping documentation accurate.
Finally, let's take a quick look at settings where you can personalize how DoxyMe works for you. Inside settings, you can update your profile information so patients see the right name and photo in your waiting room or chat. Manage your account and subscription details. Generate or update your Business Associate Agreement, BAA, adjust preferences like notifications, chat sounds, and language. and customize your waiting room, including your URL. And for Pro users, adding a passcode for extra privacy.
And that brings us back to your dashboard. Now that you've seen how to set up your account, customize your tools, and make your waiting room your own, let's start a call and see what the provider session experience looks like.