Transcription
There is a cost to all of this, and companies are assuming that that's a cost that they can bear, where they're kind of using, uh, they're losing institutional knowledge. They're losing skills, um, left, right, and center.
After a layoff, the survivors of the layoff experienced a 41% decline in job satisfaction and a 20% decline in job performance. So the people that you have left are actually disengaged, unhappy, and and really, really worried about their future.
Joining me on the Tech Report today is the tech journalist Natasha Bernal. Thanks for coming back.
>> Thank you for having me.
>> In a recent Time article, they spoke to some former employees of Oracle who quite literally trained their their AI replacements with their specific workflow data that they were recording. And according to a survey in that article of about 200 of these Oracle employees, they found that it seems the company was potentially targeting the older employees, leading to some allegations that they were trying to avoid paying out on unvested stocks. What do you know about this?
Yeah. So, um, as as you might remember, um, Oracle did a big amount of of layoffs, um, you know, earlier this year, and yeah, there is a feeling, certainly with people who are now former employees speaking to Time, um, basically saying, you know, this this has affected us more, that, you know, it's it's obviously had huge repercussions because a lot of them had bonuses and, um, incentives provided, as you say, through RSUs, uh, which which are basically a form of employee compensation where a company agrees with an employee that they're going to, um, give them shares or cash equivalent at a specific date. And and the way it works is that if you're laid off, um, with unvested RSUs, which is basically you haven't reached that time period that you've agreed with the company to get that money, it means that you are likely going to lose the right to receive those company shares in the future. And in fact, any unvested RSUs will give be given back to your employer. Um, it basically kind of for a lot of people, this is used as a big tool as an incentive to keep people on, to keep them motivated, and it's basically shooting out the legs from underneath that. Um, and so they said that they they were basically, um, in this survey from Time, sorry, they said that it's 27% of respondents reported that they had RSUs due to vest within 90 days. So, really, really close to that deadline that had been set by the company. Um, you know, a former software manager, for example, told Time that 70% of his compensation was tied up in RSUs, and that he was four months away from a million dollars in stock options vesting, which is obviously a really, really bitter pill to swallow. Um, because you're not just losing your job and your employment, and, you know, it might be very difficult for older employees to find, uh, alternatives, but also they're saying that, you know, that their compensation that they were counting on, um, through through this this scheme has completely vanished. And so, um, yeah, really, really sad situation for a lot of people. Um, and, yeah, I think, you know, with these sorts of things in the situation that people in, I do wonder what will the future be for the RSUs, because a lot of people will have in the back of their minds, I could be laid off before any of these things come to fruition. And, you know, the more layoffs that occur, the more instability, and the more uncertainty, and the less likely that people will necessarily accept that as as a big part of their compensation packages.
It also raises the question of what the people in these, particularly the ones in, uh, AI exposed jobs, be that due to automation in some way, or or cutting jobs for PR reasons to justify expenditure on building AI data centers. Um, the the toll on these employees of essentially quite literally training their their replacements with their information, and then surely this isn't a thing limited to Oracle, and this kind of feeling is probably quite common amongst a lot of employees who are having this exact same concern.
>> Yeah, not at all. Um, it's it's certainly a widespread issue with with this report from Time. Um, one of the employees was talking about the fact that they they were asked to use AI tools that they found that were internal ones for Oracle, that they found not very useful for their work, and actually really time-consuming and not, not great, and not useful, not productive at all. Um, that, you know, another person who was a senior manager of software development, um, said that the mandates from the company resulted in junior engineers using AI to write a load of faulty code, and then senior engineers had to go in and, you know, fix it the entire time. Um, it's just like a complete, you know, mess of a situation, which is very difficult, I imagine, for the people who are in the thick of it working on these things. Um, another person said that while they found Oracle's, um, AI tools to be helpful for her productivity, um, that she actually ended up working harder than ever before. And we've talked about this in this program, how a lot of the promises that people are given with AI tools is that they're going to free them up. They're going to take away mundane tasks. It's going to be easier to work. And in fact, it's just ended up be with people working a lot longer, a lot harder, um, and without actually, you know, having the help that they thought they were going to have. They're just, you know, that the easiness and the benefits are all towards the company rather than to the individual employee. Um, I think with with this situation that we're seeing here, and and Oracle's scenario is really pointing at a wider trend. It's it's this evolution of people being asked to use AI in their daily work life, then being asked to train it, or for using or asked to use it to sub in some of the work that they would normally do. People find it from useless to finding it that it will force them to just increase their workload, or or not deliver on the promises that they thought they were going to. And and we've spoken about the language surrounding the adoption of AI in the workplace. And I feel this is another example of that. People assume, you know, AI will free them up. AI will help them. AI is actually helping the employer, the company, to not hire more people, uh, to get people to do more, uh, for the money that they're being paid. Um, and and in fact, if you have a situation such as the one that this senior manager was describing, where you have faulty AI products, it could actually generate a lot more work than what you were expecting as you try and fix some of the errors that it's created artificially in in the workflow. So, um, I mean, obviously, this is something that, you know, is a widespread issue, but it's a it's the language barrier that we referred to earlier in this program, in in previous episodes, where, you know, there is this assumption that, you know, people are silly enough to not understand that if you're training AI to do parts of your job, that you don't understand, that perhaps that part of your job multiplied by four or five people having that part of their job replaced could end up being, uh, layoffs, and that's basically what's occurring. There's one thing that stood out to me, which said that e like easy was essentially a euphemism for doing more work in less time.
>> Yeah.
>> If the survey of the former Oracle employees is accurate, and and they are targeting or were targeted, or however you want to say it, the these more senior employees, the one thing that strikes me is if you're, like you say, the junior ones are largely using AI to produce large amounts of large amounts of code, and then the senior ones are the ones that are having to check it. So if you're then removing that senior quality check step, is not just gutting the workforce, you're kind of removing the ability not only to produce good work, but to to grow as a company, as the people that will be then growing up with the company won't have the abilities to to verify the work of the new people coming in after them.
>> Yeah, it's losing skills, isn't it? It's in a a vicious cycle if you if you lose, um, sort of more experienced workers, and it is. But this is something that has always been thus, you know, you have, uh, people people will leave or will be let go, and they're replaced with two junior people, or they're replaced with someone that has a lot less experience. And, you know, companies that there is a cost to all of this, and companies are assuming that that's a cost that they can bear, where they're kind of using, uh, they're losing institutional knowledge, they're losing skills, um, left, right, and center. And and often, there there is a huge repercussion. I mean, I think this also speaks to, um, a really, really important trend that has been ever thus again, which is ageism in in the workforce. And there are countless examples of how difficult it is for people over a certain age, um, tends to be around 45, to find other roles if they're laid off, or to be considered a contender if they're up against someone younger. Um, and when it comes to AI in the in the workforce, these stereotypes are even worse. Um, you have a situation where if it is true, um, at Oracle, that they have, um, specifically targeted older employees, I mean, Oracle hasn't confirmed that that has been the case at all, um, and if it is the case, I haven't seen evidence of that yet, that a lot of the people that are affected by these AI-generated layoffs, um, of the older generation, then it is a really, really kind of bad worsening of a trend that's already very worrying for everybody.
So, um, Generation recently conducted a survey, um, to explore the experience of like mid-career older workers in the light of of AI adoption in the workplace. They did this big survey of, um, over 2,000 employees in the US, France, Ireland, Spain, and the UK. Um, basically, uh, looking to see whether they, and also around 1,500 hiring managers, have perspectives that could kind of shed some light on on whether people who are older are going to find it harder to to get jobs and keep jobs in in this environment. And across the board, it was kind of what was expected. To hiring managers, um, prefer younger candidates. So, 32% of employers in the US would likely consider candidates over the age of 60 for roles that regularly use AI tools, versus 90% who would likely use people under the age of 35. In Europe, we're looking at less of an impact because the adoption of AI has been less widespread. But, you know, 33% of companies were saying that they would likely consider hiring candidates over the age of 55 for roles that use AI tools, while 86% were likely to consider the younger, under age 35 group. Um, and so you kind of see this sort of trend of like, even though there's so much, um, promotion around AI tools and saying, look, you can adopt skills really easily, um, some some of these tools are supposed to be so easy that you don't need additional skills, and yet the confidence level of people who have proven time and time again in their careers that they're able to adopt new skills and learn new things is such, they go, oh no, no, this is beyond them. They can't, you know, they've learned it all, but they can't possibly learn anything to do with AI tools. And so it really, really disappointing, um, situation here. But you, this bias really does bode ill for older workers in in this environment, where it feels like companies are moving further and further towards, um, you know, using AI tools on a daily basis. And so, you know, being being able to use these tools is clearly a priority for companies and hiring managers, and, you know, having that bias against older people just makes it that extra bit harder for them to survive in the workforce. So, I am interested to see what is going to happen to the older workers that were laid off at Oracle, and the ones that have been involved in tech layoffs throughout, because, you know, it's difficult anyway to find a job, and if they're in a situation where the majority of the jobs available, um, are under this criteria, I'm sure it would be very hard indeed.
Interestingly, in China, a judge ruled that companies essentially can't lay off employees because of AI washing, essentially. But but saying your job is no longer there because of AI is just not allowed anymore, because I think there's actually two rulings. There was one late late last year, I think as well. I mean, while it's unlikely something like that will ever really happen in the West, and I think certainly America, are there any lessons you think that can be learned from this approach which could actually be applied?
Yeah, definitely. I mean, I think this is such an such an interesting case, um, that that you're citing. So, it's basically a court in China decided that a tech firm in eastern China had illegally fired one of its workers after he refused to take a 40% pay cut and a demotion when his job was automated by AI. Um, and and this was something that, you know, happened in an article, well, became public in an article dated April 28th. Um, and basically, it kind of triggered a decision from the court, which is the Hangzhou Intermediate People's Court, saying that the companies cannot unilaterally lay off employees or cut their salaries due to technological progress. And it it cites the same case, um, you know, ruling this ruling comes as like Chinese companies, and especially Chinese tech companies, race to implement AI and to get the competitive advantage over their western counterparts. It's this is hugely state pushed. But but the lessons here are are very simple for western companies who are exploring growth at all cost. There is totally a balance in retaining and retraining employees without sacrificing the advancements of AI, and this is an example of it. You know, planners in the in the Chinese Communist Party have indicated very much that they're willing to prioritize stability in the labor market. Um, they're already facing a sort of slowing economy and a higher youth unemployment rate, and so that they're trying to sort of say, as a as a whole, we cannot, um, allow the economy to suffer as a result of AI adoption. I I think it's, um, a situation that, you know, hasn't yet manifested itself in the courts either in the US or in Europe. I think it's only a matter of time. You know, as you say, the US doesn't necessarily have, uh, very good or robust labor laws. Um, however, you know, this was a very clear-cut situation where, um, he was training AI, then they said, "We've now decided the AI will take your job, and you're going to take a 40% pay cut and a different job title." And the person said, "No, I'm actually taking you to court." And so, um, I do think that that this sort of situation, this seems very clear-cut, um, will manifest itself elsewhere for sure.
>> I think it's interesting the parallels in in how firing due to AI is approached in in China compared to Oracle, for example.
>> Yeah, for sure. Yeah.
>> If we skip ahead a few years, and and company tech companies are even leaner, I is there a limit to the number of people you think can be removed? Uh, thinking sort of about the company morale. I'm sure anybody that has worked from home and lived alone at the same time will attest, like it can be quite lonely if you're not with other people or seeing other people regularly as part of a team. And and and I'm imagining in a workplace where you have one person per floor, and everybody else is AI, and the whole payoff is is real.
>> Gosh.
>> Are we actually just going to be seeing people just not not having the morale to work anymore? That seems so bleak, Isaac. I'm not going to lie to you.
Um, yeah. I mean, I I would start from saying that I don't think that any company that does layoffs is necessarily, um, in the thought process of caring much about company morale or or its other employees. Um, I think, you know, when when companies think about laying off employees, they often focus on scale. Um, so they'll they'll think, you know, how many people can we lay off without it being disruptive to the wider organization? Um, from an employee perspective, though, there's so much evidence that shows that the there are ripple effects that come from any layoff that is really important for for companies to think about. Um, so repeated layoffs create a really big sense of uncertainty, and employees will react to the realization that these layoffs may continue in indefinitely, which I think is something that is happening within the the tech sector, and it compounds over time. So, there's evidence that people, you know, stop assuming stability and begin planning exits, that they start to become really disengaged and prioritize looking for another job over long-term work. They don't want to take on long-term projects, and that high performers will simply leave before they feel like they're going to be pushed. So, a lot of people are looking for that certainty, and they feel that, you know, in companies where there's regular layoffs or mass layoffs, they're not going to find that. Um, there's a few articles by Harvard Business Review, they have a huge amalgamation of evidence of why layoffs in general are not a very good idea. Um, there was there was something, it was that companies that shed workers lose the time invested in training them, as well as the networks of relationships. So, what we were talking about earlier, that wealth of knowledge just goes completely out the window. Um, but but there is a, what they call, a blighting effect on survivors. So, um, Charlie Trevor of the University of Wisconsin-Madison, uh, was they did this big, um, research and found that downsizing a workforce by 1% leads to a 31% increase in voluntary turnover in the next year. So, really, really, you're looking at the cost of having to, you know, rehire, potentially, I mean, from 1 to 31% is is a huge, huge jump. Um, but you're looking at the cost of of having to replace a lot more employees that you did not expect to follow the ones that you pushed out the door. And then you've got the morale problem. So, that weakens the engagement. Um, it causes employees to feel like they've lost control. Um, there was a, a 2002 study, um, with from Stockholm University and the University of Canterbury, that found that after a layoff, the survivors of the layoff experienced a 41% decline in job satisfaction, a 36% decline in organizational commitment, and a 20% decline in job performance. So, the people that you have left are actually disengaged, unhappy, and and really, really worried about their future. And and I feel that a lot of, especially US companies, don't factor that into the management of of layoffs and the messaging that they provide internally and externally. Um, often, it's it's very uncertain as to why some people have been chosen over others. Um, what the rationale is, um, what will happen next, and what guarantees any managers can provide that this is not going to happen in the future. Often, it's quite quick, completely out of the blue. Uh, employees are these days hearing about it just the same as everyone else in headlines, and they're just wondering whether the email that they get next in their inbox is going to be from HR asking them to join a company meeting telling them they're laid off that same day. So, it's a really, really harsh environment, and there is huge psychological, um, impact as a result of that.
>> I was going to say, a same-day meeting is better than a 6 a.m. email, at least, I suppose.
>> I guess.
>> Yeah, it's a low bar. Very low bar. The the sort of the response, the backlash from employees and the workforce, surely is something that we should expect to see happening? Because I mean, in, uh, in the UK at least, Google DeepMind, some of their employees are in talks about unionizing, partly over military contracts, but also wanting more certainty around their, uh, basically their jobs in the age of AI. And interestingly, I noted as well that they were the unionizers in Google DeepMind were being contacted by other AI frontier labs about how they could be helped, and I don't think they went as far to say as helped to unionize, but certainly be helped to champion their their protection and their workers' rights better.
>> Yeah, I mean, this is something that, uh, you know, it feels very much, uh, something new within the tech, still in the UK, certainly. Um, and it is is a good way to to fight back. Um, you know, collectively, you know, there is a a bargaining power if you are recognized as a union, and that's basically what, um, my former colleague Joel Khalle reported yesterday, that they were asking for union recognition, which was essentially mean that workers would have a, uh, place at the table. Obviously, DeepMind was subsumed by Google, so how that would actually work if you've got some people that are represented and others that are not, that are working for Google corporate, I is is going to be very interesting. But, you know, Google's always had, as an organization, um, a lot of contractors as well as salaried staff, um, and a lot of the disparities that we've seen with union work in the US is the fact that the salaried staff are able to, um, you know, negotiate their position a lot more strongly because they're represented, and the contractors who, who have very vast in number, have not been able to do the same. And so, you have a situation where I know that they've been accused previously of sort of preferring contract workers, um, as a result of of that situation to try to avoid, allegedly avoid, um, giving them some of the benefits that a salaried employee would have, and so on and so forth. So, there are certainly, um, some some situations that we've seen in the past at Google, and the same thing repeats elsewhere, more more widely. But, yeah, it's a good example of employees basically saying, we're not happy with the situation. We want certainty. We want some, uh, reassurances. We don't feel like we're getting that reassurance. So, we need to be at the table to hear what you have to say and decide for ourselves whether this is something that we want to carry on with. And it does feel like military contracts are, um, a point of contention, um, because of the ethics around it, and, you know, people not feeling comfortable about, um, the direction that that US tech companies are taking on that front. However, it does feel like once you're at that table, um, you're able to negotiate a lot further. And we've seen examples of, you know, less less on the sort of AI training front, and more on the sort of LLM language development front, of people being laid off already, um, who have kind of performed the function that companies have have wanted them to do, and be like, we want you to train this LLM to do XYZ. You've done that already. It does it perfectly. All right. Goodbye. Uh, and so we're seeing already waves of that happening, and I think this is this this response, this unionization, is just, uh, people's attempt to try to take back some power in that situation.
>> And surely with the less employees there are, the more revenue each employee represents, and then each individual person then has maybe more bargaining power, or maybe can just, like you say, be contracted in instead of hired.
I actually, I'm not, I'm not sure on that front, because I think like, um, the, the more, the more activity, so what seems to happen is that the, if there's a big layoff or a big, um, controversial contract announced, there's a lot of motivation and impetus. But the more uncertainty, so the more layoffs, the more targeting that people feel, the more, um, insecure they feel about their jobs, the more time they spend looking for other jobs, the less likely they are to be engaged in that process of improving their current employment status, because they have one foot out the door. So, I, I would say that, you know, there's strength in numbers, but I, I certainly wouldn't encourage people to start fighting back if they're the only person on the floor, as you described. I think by that point, we're too late.
>> I mean, if we, if we do go back to the the the job cuts, Microsoft has gone about things a slightly different way. Instead of just cutting employees, they have essentially offered buyouts, which were, I think, quite specifically aimed at the older employees there, with a combination of years worked and and personal age equaling, I think it was 70 or something like that.
>> That's right.
>> Then meant you could have a buyout. I why, why do you think tech companies, you covered it a bit before, but covered it a bit before, but why do you think tech companies are targeting older workers? Or is it simply just that they're often paid more, and maybe have less, less years to to work ahead of them?
>> Yeah, it's a combo of many different different reasons. I think this is a really interesting move from Microsoft. It's the first time the company's ever done this. Um, and yes, this is in the grand atmosphere of like being, you know, challenged in the artificial intelligence boom, of trying to move forward. Um, and and, you know, in the in the climate of layoffs. And so, uh, we're looking at about 7% of of people who work for Microsoft are eligible for this. And yes, you're right. It's years of employment and age adding up to 70 or higher. Um, it was announced in a memo, um, that will, and it will only be available for for US employees. Um, it's it's an interesting move, right? Because it's basically saying, you can either be laid off, or you can accept this enhanced package deal, right? Um, that that seems to be the messaging that kind of surrounds these sorts of, um, announcements. And, you know, the Wall Street Journal was reporting that, you know, it's been hovering around 40% in the 2010s, but the share of Americans over 55, um, in the workforce has slipped to 37.2%. 2%, which is the lowest in 20 years. Um, you know, some of the reasons behind this is sort of the the cushion of rising home equity and the stock market returns that a lot of these, um, employees have been able to accrue. Um, but, you know, for for some older people, um, and older professionals, especially in tech, um, money is is not the only part of the equation. Um, they also say they don't want to spend the last years of their life or their careers going through the the tumult of of AI adoption. Um, it's a really interesting trend. Um, I've seen a few reports on it where people have kind of said, actually, you know, I've seen it all. I don't like what I'm seeing, and I don't fancy carrying on. And so this is an out for people, for those people who might feel that way, or those people who are in a financial situation where they feel that they can, you know, retire comfortably. A lot of them might have had, um, equity options that they've been able to cash in. A lot of them might be, uh, doing this job for the pleasure of it. Um, whereas, you know, I suppose more junior people might not be in that same situation. They might not have had such a beneficial, uh, benefits package, um, as part of their hiring, or anything like that. But, you know, I, I think assuming that every older worker at Microsoft, or any other company, has been, um, there for a very long time, is a dangerous thing to do. And it is, it is very, um, I think it's, it is voluntary. So, you know, it definitely is within the the the parameters of of what you would expect within labor law in the US. But it's certainly one of those moves that, you know, you you would kind of expect people to push back against, I suppose, in other, in other locations where there are more robust labor laws, saying that, you know, what, what is the reasoning? Why are you targeting there? Doesn't seem to be a lot of, um, a lot out there about why, why are you targeting these people? What exactly about this demographic do you think is is important? It might be something particular to to Microsoft. It might be something that, you know, they're just making some assumptions. But either way, there's not a lot of info out there as to why exactly these people and what exactly they're using to justify it. So, um, yeah, I mean, it's, it's, it's something that, it has happened before in other sectors. You know, voluntary redundancy is not an unusual thing to to do rather than, you know, trying to do a general redundancy, which is, is, is a lot more painful. But, yeah, you do you do wonder about the consequences of that. You know, I feel like, uh, people often forget in in the melee of of work life, etc., that all of us workers have one thing in common, and that is we will get older, um, if we're lucky. And it's very worrisome, I think, if you're in a work environment in which you have nobody that is of a certain age or close to retirement age, um, because it just makes you question whether you have a future at the business. And, you know, this sort of targeting, you know, whether it is benevolent, uh, or not, um, it is, it does lead the question, like, you know, do you have a career at places like this if they're trying to get people out as soon as they possibly can? Because if you add up people's work life, you could have been hired at the age of 21 at these, at these, um, these companies, straight out of university, if not sooner, and you're, if you have worked there for let's say 20 years, um, you're not that old. But then you add your age to all of this, and you know, suddenly you're at 70, and it's not like you're a very senior person necessarily out there. It's, it, it doesn't take much to add to 70 if you're adding your age and and the amount of time worked. And so I think, you know, it does, it does, I'd be, I'd be careful about the messaging that that sends to to the rest of of employees, for sure.
If we look at the other end of the spectrum as well, though, you've got graduate jobs which are evaporating. And we spoke about it before with Gen Z actively resisting AI rollouts in their workplace. I mean, why is why are the younger generations entering the workforce opposing AI, considering younger generations are also usually the ones to first adopt new technologies and embrace it?
Yeah, this is the first generation of adults to navigate a world that has been flooded with chatbots and and Gen AI slop. This is the same generation that spent a couple of years at least in in their homes, uh, during the the COVID pandemic lockdowns, isolated and dealing with the the psychological repercussions of that. They're they're emerging from the world of academia into the absolute battlefield of a brutal job market, in which, um, you know, your graduate jobs are vanishing extremely quickly, and the environment is super competitive. And and all the while, you're seeing Silicon Valley, um, big AI companies talking about how AI is going to transform everything. Um, you know, take take over a lot of, um, you know, energy sources, um, that is going to, you know, occupy a lot of space in in both our lives and our physical environment. Um, all all these things are are conflating for a generation of people that are entering the workforce now, and I really do feel for them. Um, it's, it's really, really difficult, and and yeah, they're they're in a situation where, um, they are leading workforce opposition to, um, Gen AI, especially, and AI tools, because it's, it's one of those situations where, um, they have a pushback, a psychological pushback. You know, it's been, it's been documented quite well in a lot of the reports out there, you know, from the New York Times, from Vice, etc., just talking about how a lot of a lot of people just decided, I don't want to use AI tools. My friends don't want to use AI tools. We're concerned that, you know, if the more that we use them, the worse things are going to be for us in general. And it's very difficult to argue against that when you have the backdrop of all these layoffs. Um, it's, it's, it's a whole generational divide, I think. Um, and employers do need to address this, and they need to do do better at doing that, I think.
>> How do you think employees, or people that are wanting to come into the workforce, or people looking for a late career change, or all these sorts of things will be feeling, considering everything you've spoken about, and also in particular the comments from the Nvidia VP who basically just said in his work that AI is more expensive than a person anyway? So, and I, I saw another report today that may the answer to to bad like bad AI output is to hire somebody that knows what they're talking about. It's like, how, how, yeah, how do you think people like this would be feeling seeing this news?
Honestly, I think it's, it's a very bittersweet situation, right? Um, you know, on the one hand, you feel vindicated because you know that the skills and the the the your ability is being proven time and time again when you see all of these, all these flaws, right, all these AI flaws. But it's a bittersweet situation because for a lot of people, it will be very difficult to find a job in this in this climate, and it's, you know, I, I feel for them, whether they're on the, um, beginning of their career, or whether they're in the sort of mid to senior level, whether they might be finding it very hard. I, the, the lessons, the lessons that everyone can learn from this situation is, you know, if you're in a situation where you are replaceable by AI, or you have been, um, you know, unfortunately, cross caught in the crosshairs of AI, to to find companies that are a bit more mature about things. I think that that this is something that is, it's not rocket science, but it's something that employers could do a lot better, right? You know, they need to remember that although tech is really great, you know, human decency, having some soft skills, compassion, understanding is not something that AI is able to provide. And it's up to employers to change the narrative and convince workers that may have been laid off, or affected by AI, or in fact, be just so angry and fed up at being told to use very deeply flawed AI tools that aren't actually helping them, that that they they need to just change that narrative and convince them that, you know, they can, that these AI tools will help them achieve some form of work-life balance. And I, I think, you know, that that's that's the big difference. It feels like the, um, the narrative is very clear from from a lot of firms, especially US firms, saying like, this is our priority, our priority is AI. And I think for those who have been laid off, or those who are starting in their career, they need to find places where their priority is, you know, doing better for their employees, and, you know, creating exciting things and good things that actually work, you know, whether it's in AI or other other stuff, and and just jumping on that bandwagon and and going for that, rather than trying to, you know, jump from place to place where the same thing will play out. Um, and and the same kind of shortsighted decisions of of big layoffs due to bottom lines will occur again and again, because this is what seems to be happening. A lot of US tech workers who were laid off a couple of years ago are in the same rounds that being laid off now. And I think the, the great thing about that, the great thing about that, if there is such a thing that's great about mass layoffs, is that everyone seems to be in the same boat. There's absolutely no shame whatsoever any longer about being, you know, laid off under those circumstances or any others, and and it's totally understandable. And I think, you know, that there is solidarity in in numbers, right? You know, you're in a big cohort of people. I would say, if you are one of those affected, you're in a big cohort of people in the same boat. And, you know, this is hopefully the economic trends, the tides will come back, and there'll be a good era of hiring again, and things can a bit back to normal. But, um, it's just a bit mad at the moment. So, just hang tight. That would be my advice.
And just finally, I saw an interesting suggestion from a, I think it was a Welsh AI executive who put forward a, yeah, an interesting idea, which was to essentially stripping a lot of nuance out of this, but essentially pay robots minimum wage or something along those lines. And I just wanted to get your your thoughts on that, because that it sounds kind of silly, but I gave it some thought, and I, if I don't know, there was some way of charging a company a reduced fee for how much, how per job that they've automated out, then that would go some way to making feel making people feel a little bit less worried should they get get laid off, that maybe there's this fund that they can lean on for an extended period of time, because we're, we're again, we're all one person per floor in a skyscraper at this point.
Yeah, I think it's really, it was really interesting to read that, because I think it was kind of, I read some the BBC report on it, and it was kind of a bit confusing, because at one point, sort of the talk of the minimum wage for, um, for an AI-powered robot, which sounds ridiculous, right? Who, you just going to pay the robot? I don't really understand. Um, but I think that the overarching argument is one that is really, really interesting, which is the idea of essentially taxing companies and being like, okay, if you believe that X percent of your workforce could be replaced by AI, you have to, you know, pay for that. So, there'll be a tax of some sort levied against these companies. Um, so that they think again and they go, actually, could we actually get a human to do this instead? And it might become more cost-effective to do that. Obviously, if it depends on what that minimum wage would be. Um, I'm not entirely sure who would collect that tax or how that would work necessarily. Um, but it, but it is really thinking bigger picture about like, what exactly happens if you are replacing people with something that is not, um, actually economically, um, valuable to, I'm talking about our actual literal economy, like, you know, AIs will not spend in shops, they will not accrue taxes, they will not do anything that's actually useful to society, unlike human beings, and certainly workers. And so it's what can we do to replace that and make it less attractive for companies to to just deploy willy-nilly AI as much as they possibly can. Uh, I mean, look, I'm not sure whether that would necessarily work. Um, I do think that, you know, certainly it feels like something that's looming, that's been looming for a long time. Europe has been, you know, slower to, um, you know, use such huge tactics as, um, the US in terms of AI adoption and layoffs and the impact of the job market. However, it is, it is gathering pace, and it's something that will become a problem very, very soon. And I think the only thing that is protecting, certainly European workers, is in places such as Germany, there's a lot more protections against layoffs. And so a lot of companies may avoid hiring there because they don't want to have to deal with that. But, um, certainly it feels that there, there's more grounds, um, to stand against it than than than there are elsewhere. I would be really interested to see what will actually actively happen from the government regarding this issue, because, you know, uh, there was a spokesperson from the Treasury who was cited by the BBC saying that was committed to helping working people benefit from AI. Don't know what that means, and was setting up a new AI economics institute to monitor impacts and ensuring that we can act quickly as the economy changes. Now, in my experience, and I'm not sure, tell me if you disagree, Isaac, but it takes a long time to set things up. We've got a very good track record of setting things up like two years after the fact. So, I think, you know, that there's certainly some some warning bells sounding. I think, you know, people are not paying attention to what's happening in the US are being very silly indeed. And so I would be interested in in what might happen if, if certain ideas of of how to curtail the impact on the economy should take place. You know, I think that would be really, really interesting, and I think it would clash against a lot of what we've heard from the Labor governments so far, saying that they want to, you know, be the place AI is is going to, and that there's so much growth and all that sort of stuff, but also we don't want the economy to completely collapse and everyone to lose their jobs and for it to be a disaster. So, it's, it's a balance, isn't it? It's a balance, and I'm intrigued to see who comes up with the solution that is actually viable that we could try out, um, as as an economy, because, yeah, I think something will need to happen if, if the layoffs become global and gather pace.
>> Well, Natasha Bernau, thanks for taking the time.
>> Thank you for having me.
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